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Everything You Have To Know About Exceptional Customer Service

LiveChat

Well, the response is one: big data. Every time people visit your website, your marketing materials (like social media posts, advertisements, or blog posts), even when they talk about you with their friends, it’s all a part of customer experience. How do I anticipate my customers’ needs, you might ask.

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Can Artificial Intelligence Drive Customer Loyalty?

CSM Magazine

Innovative companies have dropped traditional ways of getting more customers like price wars and incremental improvement of products in favor of investing in big data powered AI systems that can offer a personal touch, create tailor-made experiences and are safe from identity theft and cyber crime. Personal with an AI twist.