Remove Accountability Remove industry standards Remove Magazine Remove voip
article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Some of the most widely used norms set by contact center regulators are: HIPAA (The Health Insurance Portability and Accountability Act) a privacy law that prevents the unauthorized disclosure of private health information. And complying with government and industry regulations is mandatory for any contact center. trillion by 2025.

article thumbnail

The Challenges of Managing Customer Data in Contact Centers

NobelBiz

Some of the most widely used norms set by contact center regulators are: HIPAA (The Health Insurance Portability and Accountability Act) a privacy law that prevents the unauthorized disclosure of private health information. And complying with government and industry regulations is mandatory for any contact center. trillion by 2025.