Accountability Chief Customer Officer Employee engagement Technical Support 
Lumoa
JANUARY 19, 2023
A CXO must develop a long-term vision for customer experience and ensure that it aligns with the organization’s overall goals and strategy. Customer Support In some cases, the customer support function might be part of the larger customer experience department.
Netomi
JANUARY 5, 2022
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues. Lynn Hunsaker.
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