Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands
Anexa BPO
SEPTEMBER 5, 2021
Understanding your customer is key to your growth. Service: Customer service is a term that is used loosely but cannot be taken lightly. Today’s customer expectations extend beyond the initial purchase. By 2027, it’s projected that social commerce will account for $604 billion in sales.
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