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How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres

JustCall

A surge in call volume is always good news for your business. But, it also leads to chaotic calls and handling long call queues for customer support and sales teams. So, how do you manage call surges during unanticipated high-traffic periods? Let’s explore the top 10 tips high call volume call centers could use.

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