How to Handle High Call Volume: 10 Strategies for Success in Sales and Contact Centres
JustCall
APRIL 3, 2024
By pinpointing the crests in call traffic, you can keep contingency plans as backup and save your business from unprecedented losses. Ensure your dialing platform integrates with CRM or spreadsheet platforms to avoid post-call manual data entry for agents. This includes lead management, call logging, and generating summaries.
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