How to Create a Call Center IVR Script
Fonolo
SEPTEMBER 7, 2021
According to a recent Zendesk survey , around 42% of customers say their definition of bad support is when they get stuck in an automated system that makes it hard to reach an agent. What makes a great call center IVR script? It includes call-back options. Long wait times? DID YOU KNOW?
Let's personalize your content