Hodusoft

SEPTEMBER 30, 2021

Benefits of Contact Center Software for Healthcare Industry. Healthcare was among the first to bear the brunt, with the sudden spike in call volumes. The demand for contact center software shot up considerably. The pandemic situation has changed the workings of the healthcare industry.

Contact center software 52

Contact center software Healthcare Contact Center contact center solutions 52

Hodusoft

JANUARY 18, 2023

Top 10 Best Healthcare Call Center Software for 2023. As the demand for healthcare services continues to grow, it’s becoming increasingly important for healthcare providers to find ways to offer high-quality care while also being efficient and cost-effective.

call center software 52

call center software Healthcare Call Center Interactive Voice Response 52

JustCall

AUGUST 21, 2020

Medical call centers have ramped up the patient-provider relationship in the healthcare industry. hospitals employ call centers for a variety of purposes and that number is steadily increasing. Setting up a healthcare call center is the need of the hour. What is Medical Call Center?

Call Center 52

Call Center call center software Healthcare Abandon rate 52

aircall

MARCH 3, 2021

In this guide, we provide an overview of what call metrics are and why call tracking software is so essential for modern businesses. We’ll also discuss how to benchmark call center software and use it to improve call center performances across various industries. What Are Call Tracking Metrics?

Metrics 71

Metrics Benchmark Healthcare Call Center 71