Abandon rate Business Process Outsourcing Marketing Morale 
Playvox
OCTOBER 19, 2021
Due to the pandemic, we’re experiencing an unusual dynamic in the labor market right now. unemployment rate was 5.4% in July 2021 , higher than pre-pandemic levels, yet the news is full of stories about businesses of all sizes across industries having difficulty finding employees. Increased abandon rates.
Hodusoft
OCTOBER 19, 2023
10 Effective Ways to Reduce Costs in Your BPO Contact Center Business Process Outsourcing (BPO) contact centers play a vital role in today’s modern businesses. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million in 2022 to US$34, 570.73 from 2023 to 2028.
Expert insights. Personalized for you.
73 
Let's personalize your content