Remove Abandon rate Remove Banking Remove Caller satisfaction Remove Customer centricity
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Fonolo Saves Credit Union from Cisco Call-Back Chaos

Fonolo

One of the best things about our industry is that we get to work with lots of wonderful people whose goal in life is to improve the lives of their customers. To solve this problem, we quickly implemented our Voice Call-Backs solution, taking some of the strain and helping them to reduce their abandonment rates by more than 40%.