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“Better Drives Us”: How Hyundai Canada is Signaling a New Era for the Auto Industry

Fonolo

While in his final year of university as a marketing student, he had enrolled in a pilot training program with Flying Tiger Airlines, which unfortunately went out of business. Through the voice of the customer, and through their survey comments — that’s how you can achieve continuous improvement.”. Customer service can be a tough gig.

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How to Pick the Best Customer Journey Analytics Platform for Your Needs

Pointillist

Handpicked Related Content: Make Your Journey Maps Measurable with Customer Journey Analytics. How to Improve Customer Experience Using Journey Analytics. Journey Mapping. According to a recent Forrester survey, 88% of CX pros are doing customer journey mapping.