Remove Abandon rate Remove Agent burnout Remove Construction Remove Employee engagement
article thumbnail

The Top 4 Contact Center Trends To Boost Performance And CX

Playvox

Related Article: How Contact Center Agent Burnout Decreases Productivity (And What You Can Do About It) Trend 3: Prioritization Of Employee Experience And Employee Engagement Your help desk is the relationship hub for your brand. It helps agents improve their performance and stay on track toward achieving goals.