JustCall

APRIL 3, 2024

JustCall offers dedicated lines to minimize call wait times and abandonment. It streamlines contact and agent management through CRM integration and dedicated lines. It enables AI-powered call analysis and data-driven insights for improvement. Close more deals with an auto dialer that eliminates idle time.

Sales 52

Sales CRM Scripts APIs 52

Fonolo

APRIL 4, 2023

Thanks to the rise of AI and other emerging technologies, contact centers can provide personalized experiences and resolve issues quickly. Source: Microsoft 82% of customers expect to solve complex problems by talking to one person. Nearly that many again have used a virtual agent or chatbot on their smartphone.

Contact Center 81

Contact Center Customer Service Call Center Chatbots 81

Fonolo

JANUARY 4, 2022

82% of customers expect to solve complex problems by talking to one person. times more likely than underperformers to have a defined A.I. Nearly that many again have used a virtual agent or chatbot on their smartphone. Statistics About the Importance of Personalization in Customer Service. Source: Microsoft.

Customer Service 142

Customer Service Contact Center Call Center Chatbots 142