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3 Ways to Slash Abandoned Calls to Your Contact Center *Now*

Babelforce

What actually happens when your customer abandons a call? They call again later. Negative social media, terrible feedback and a lost customer. Luckily, when it comes to reducing call abandonment, your contact center has options… In this post: What abandon rate should you aim for?

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3 Ways to Slash Abandoned Calls to Your Contact Center *Now*

Babelforce

What actually happens when your customer abandons a call? They call again later. Negative social media, terrible feedback and a lost customer. Luckily, when it comes to reducing call abandonment, your contact center has options… In this post: What abandon rate should you aim for?

article thumbnail

3 Ways to Slash Abandoned Calls to Your Contact Center *Now*

Babelforce

What actually happens when your customer abandons a call? They call again later. Negative social media, terrible feedback and a lost customer. Luckily, when it comes to reducing call abandonment, your contact center has options… In this post: What abandon rate should you aim for?