Automate Follow-ups from Tickets in Cloud Helpdesk Software (Here’s How!)
Babelforce
JULY 30, 2020
It’s even better if you can also integrate call center CRM !). Platforms like Zendesk , Freshdesk and Zoho Desk have extensive automation capabilities covering a lot of your needs. But there are also situations that require deeper systems integration. VIP abandoned a call? Here are a few examples.
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