Remove Abandon Call Remove contact center solutions Remove Customer centricity Remove Multichannel
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Types of Contact Centers: Discussed in Detailed

JustCall

Given the fact that contact centers are where most of the customer activity happens, this department needs robust tools and solutions to handle the load. To help businesses manage call volumes in addition to keeping their efforts goal-aligned, they can choose from various types of contact center solutions.

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Modernize Call Center with Contact Center as a Service (Ccaas)

Dialer 360

Surveys revealed the contact center is improving and modernizing customer experiences. Call center solution designed to be customer-centric. Multichannel integration let reps field inquiries from customer’s preference of communication channels. A complete functional CCaas deliver.