privacy-policy 
Fonolo
JANUARY 4, 2022
5 Metrics Every Medical Call Center Should Know. How to Eliminate Hold Time in Your Call Center. 67% of customers will abandon their call if they can’t reach a customer support agent fast enough. 4 Tips to Reduce Abandoned Calls in Your Contact Center. Source: Bain&Co.
Fonolo
APRIL 4, 2023
Source: HubSpot 5 Metrics Every Medical Call Center Should Know 93% of customers say they are more likely to purchase again from companies that provide excellent customer service. Source: Sage Journals How to Eliminate Hold Time in Your Call Center 33% of customers are most frustrated by having to wait on hold.
Expert insights. Personalized for you.
142 
Let's personalize your content