Inbound vs. Outbound Call Centers: 7 Major Differences
OctopusTech
MARCH 11, 2022
Operators also transfer calls to appropriate departments when needed or provide users useful online links for further information. Here, they also have to focus on inbound sales and serve the purpose of customers by converting them into sales. Operators check all the details of the problems and try to solve them.
62 
Let's personalize your content