2030 Coaching Employee engagement Sales 
Balto
FEBRUARY 6, 2023
It’s constant practice and instant feedback as you work on your social skills.” – Lior Torenberg, Head of the Conversation Excellence Lab Let’s also bust the myths around introverts and sales. Does productivity increase when agents receive higher sales commissions or other performance bonuses? Does attrition decrease?
Balto
AUGUST 22, 2022
Without some creative freedom, employee engagement can take a downward spiral. With AI-powered platforms and AI-enabled tools to assist, guide, and coach agents in real time, agents are better able to resolve customer issues on the spot, reducing customer — and agent — frustration. Surprising Results. Managerial Benefits of AI.
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