Forging Connections in the Cloud: How SaaS Companies Can Leverage AI to Deliver a Superb Customer Experience
Netomi
APRIL 28, 2022
billion by 2030. B2B and B2C customers expect quick resolutions to their issues and if their expectations are not met, they are quick to churn to a competitor. AI-powered virtual agents offer SaaS companies many benefits, including: The ability to scale with the business, without the added headcount.
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