Forging Connections in the Cloud: How SaaS Companies Can Leverage AI to Deliver a Superb Customer Experience
Netomi
APRIL 28, 2022
billion by 2030. B2B and B2C customers expect quick resolutions to their issues and if their expectations are not met, they are quick to churn to a competitor. What if such service, that which is preemptive, proactive and highly personalized, was provided in real-time, and at the exact moment of need?
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