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Your Guide to Navigating the World of Customer Service Outsourcing

Global Response

According to 2023 research, the BPO and customer service outsourcing market size is anticipated to reach $525 billion dollars in worth, expanding at a CAGR of 9.4% from 2023 to 2030. However, just tracking metrics isn’t enough—you should also have an actionable plan for making sure you continue to improve.