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Is the Contact Center a Good Career? Tenured Agents Say Yes

Balto

What Does the Contact Center of 2030 Look Like? Contact Center Attrition: What Agents Want in 2022 – Balto Ai. How to Battle Contact Center Agent Burnout. We are in the midst of a loneliness epidemic , and consumers know that a helpful human is only a phone call away at any time. 2021, December 13). 2022, March 29).