Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
CRM goes through a multitude of processes that relate directly to customer service. Just like Ray Kurzweil, American inventor and futurist rightly quote it, “Artificial intelligence will reach human levels by around 2029. Not just that, with these chat boxes you easily render customer service, consistently round the clock.
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