Customer Success 3.0 will be Customer Success AI & ML, predictive & prescriptive
SmartKarrot
JUNE 30, 2020
Claiming that your customers are the heartbeat of your business is not so incorrect in the SaaS industries. And that is why the advances in technology ensure that all of the customer’s action is captured as data. Later this data is used to analyze buying patterns, inclinations, and behavior of the client base. 1 Solution.
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