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10 Effective Ways to Reduce Costs in Your BPO Contact Center

Hodusoft

They help manage customer interactions by serving as the initial point of contact. million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. As per a report , the customer care BPO market is estimated to rise from US$22,598.82

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What Is A Conversational User Interface (CUI) & How to Leverage It

Inbenta

According to Business Insider, nearly 40% of internet users worldwide prefer chatbots over less conversational virtual agents. . between now and 2028. There’s just something natural about speaking or texting with our devices as we would verbally. In fact, the chatbot market is predicted to grow at a rate of 24.9%