2028 CRM First call resolution Sales 
NobelBiz
MAY 9, 2023
from 2021 to 2028 to reach USD 12.2 billion by 2028. Improving Efficiency It is estimated that a salesperson makes 52 calls daily (with 15% of the time dedicated to leaving voicemails). Brad Butler Dialers can also streamline the process of pulling client data out of the CRM.
Hodusoft
MARCH 21, 2024
from 2021 to 2028. Starting from customer support and call center operations to marketing, sales, data entry, administration, finance, and IT outsourcing, businesses can rely on this industry for a diverse array of services. As per a report , the global BPO market size was valued at $221.5
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