2028 Chatbots Customer Experience First call resolution 
Hodusoft
OCTOBER 19, 2023
BPOs offer a comprehensive range of services, including but not limited to customer support and sales. As per a report , the customer care BPO market is estimated to rise from US$22,598.82 million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. million in 2022 to US$34, 570.73
Hodusoft
MARCH 21, 2024
from 2021 to 2028. To streamline processes, BPOs need to automate repetitive tasks, implement advanced call routing methods, and other features that can help improve overall performance. As per a report , the global BPO market size was valued at $221.5 billion in 2019 and is expected to grow at a CAGR of 7.4%
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