Hodusoft

OCTOBER 19, 2023

million by 2028; it is likely to record a CAGR of 7.5% from 2023 to 2028. However, as the demand for exceptional customer service continues to rise, the operating costs associated with BPO contact centers are also rising greatly. As per a report , the customer care BPO market is estimated to rise from US$22,598.82

Contact Center 52

Contact Center Interactive Voice Response Contact center software Self service 52

NobelBiz

MAY 9, 2023

Benefits of using an Auto Dialer There are good reasons why the global predictive dialer software market is expected to grow at a compound annual growth rate of 37.0% from 2021 to 2028 to reach USD 12.2 billion by 2028. – Source Let’s look at some of the most important benefits of using auto-dialer software.

Best practices 98

Best practices Call Center Gamification Contact center software 98

Hodusoft

MARCH 21, 2024

In response to constant technological advancements and changing global trends, the BPO industry has evolved into a significant player in the global economy. from 2021 to 2028. Choosing the right contact center software can help them deal with their key challenges effortlessly, driving operational excellence and customer-centricity.

Contact center software 52

Contact center software Business Process Outsourcing Interactive Voice Response outsourcing 52

Hodusoft

MARCH 3, 2022

As businesses realize the many benefits of call center software , it is no surprise that the call center software market valued at $20.5 between 2021-2028 as per Grand View Research. The market is flooded with a plethora of call center software solution s. The way forward.

call center software 52

call center software Call Center Interactive Voice Response Analytics 52