Netomi

APRIL 19, 2022

To offer a sense of the sheer size and exponential growth of the gaming market, in 2021 it was valued at USD $198 billion, and, by 2027, it is expected to reach a value of USD $340 billion. Reimagining the Gaming Experience: An Gamer-Centric Approach to CX in Gaming.

Customer Experience 64

Customer Experience Chatbots Self service Construction 64

NobelBiz

NOVEMBER 6, 2023

The estimated value of the global contact center software market by 2027 is $110 billion , according to Replicant. Let’s quickly dive into the automation toolkit that’s transforming the customer service landscape. CCW reports that 91% of companies report their agents must access multiple screens during an interaction.

Call Center 105

Call Center Interactive Voice Response Customer Service Contact Center 105

Select VoiceCom Blog

MARCH 1, 2023

Having a contact centre partner that prioritises calls keeps your customer’s wait time to a minimum, aiding your sales management and preventing opportunity loss. billion by 2027. Consider both your business’s and your customers’ values, as excellent business operations go beyond customer service and simplicity of purchase.

Customer Service 52

Customer Service Self service Wait times Chatbots 52