Remove 2027 Remove Call flow Remove contact center solutions Remove Surveys
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Moving to the cloud – Call centre tech migrations

Spearline

Call center cloud migration features in many 2022 business plans. Inbound voice reigns Voice continues to be the primary customer contact channel. One survey notes that responding CIOs indicate their use of on-premise applications dropped by more than 40% in 2021. billion by 2027. Why move to the cloud?

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