Remove 2027 Remove Call center experience Remove Customer Care Remove voip
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HoduCC Gartner Digital Markets May 2021

Hodusoft

Call recording software captures the audio recordings of telephone conversations over a Voice over IP (VoIP) or public switched telephone network (PTSN). While call recording is used by most call centers, there are several ways to implement it ranging from server-based to cloud-based strategies. he added. .