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The Future of Call Centers: Predictions and Trends for Call Center Software

Hodusoft

MAY 24, 2023

Whether it was the invention of the telephone in 1876 or the launch of the World Wide Web in 1989, call centers leveraged every emerging technology to achieve such a humongous market size. As per Statista , the international call center market size reached USD 339.4 billion by 2027. percent between 2022 and 2027.

call center software 52
call center software Call Center Self service call center solutions 52
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Inbound Call Center: The Ultimate Guide

JustCall

APRIL 3, 2023

Irrespective of the state of the phone calls, inbound call centers are an essential part of businesses today, providing a critical point of contact for customers to get support, make purchases, or get answers to their questions instantly. dollars by 2027. How to Pick the Right Inbound Call Center Solution?

Call Center 40
Call Center call center solutions Average Handle Time Technical Support 40
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