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2026

Strategic Value

Technology

Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

CSM Magazine

OCTOBER 7, 2021

He has held various channel positions at Intrado, Kollective Technologies and Quest Software where he has consistently developed extensive partners. The largest contact centers around the world rely on Empirix and its proven Hammer technology to guarantee optimal customer experience and business outcomes. About Empirix.

Contact Center

Contact Center Marketing Interactive Voice Response Strategic Value

Optimizing Call Center Customer Support for Increased Revenue

Tenfold - Contact Center Blog

NOVEMBER 30, 2017

With evolving customer expectations and service complexities, contact centers are poised to deliver strategic value and profitability to organizations. Updated Technology Solutions. Customer service departments are most effective at generating revenue when they have the right technology.

Call Center

Call Center Customer Support Customer centricity Contact Center

Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

Optimizing Call Center Customer Support for Increased Revenue

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