When Analytics Is the Answer Are You Asking the Right Questions?
Avaya
MAY 24, 2016
billion through 2018 , and expected to exceed $60 billion by 2025. Why is the market potential so huge? To determine how many customers opt out of the IVR after 6 p.m. on a weekday, run an IVR report. billion in 2016 , to $41.5 But why now? What is making analytics the new in-crowd?
40 
Let's personalize your content