Remove 2025 Remove Consulting Remove contact center solutions Remove Journey mapping
article thumbnail

Contact Center Technologies 2017: find out what 23 experts say

RichCall

Blair Pleasant , analyst and consultant about Unified Communications. Darren Prine , Omnichannel Contact Center Solutions Specialist at BrightPattern. Lutz Remmers , Operations Director for Call Center de Mexico. have bots that provide health related consultations based on images and symptoms. Ian Jacobs.