Hodusoft

JANUARY 1, 2024

The Rise of Virtual Banking: Contact Center Software as the Backbone of Remote Financial Services Over the past few years, the state of virtual banking has evolved greatly with financial institutions utilizing digital technologies to provide innovative and expedient banking services. That number was 197 million in March 2021.

Contact center software 52

Contact center software Banking Contact Center Finance 52

Hodusoft

MAY 24, 2022

Many businesses are moving to cloud based contact center software to maximize the flexibility, scalability, and cost benefits. . According to a report from Marketsandmarkets.com, “The worldwide cloud-based contact center market is estimated to increase at a CAGR of 25.8% billion by 2025 from USD 11.5

Contact Center 98

Contact Center Contact center software Cloud contact contact center solutions 98

Avaya

JUNE 24, 2019

Gartner predicts that by 2025 , the average contact center organization will be exploiting these benefits to better equip staff and enhance service. The next 10 years will see more change to the contact center than the previous 100. What’s driving this move to an ecosystem approach?

Contact Center 104

Contact Center contact center solutions Virtual Agent Contact center software 104