Remove 2024 Remove Employee engagement Remove Journey mapping Remove Social media contact
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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

More than 80% of business leaders see customer experience as a growing priority in 2024. Medallia integrates with a wide range of data sources such as CRM systems, social media, contact centers and many more. 78% of customers have backed out of a purchase due to a poor customer experience (CX).