Remove 2024 Remove Customer Care Remove Customer retention Remove Sales
article thumbnail

Top 5 Customer Service & CX Articles for Week of February 12, 2024

ShepHyken

Jenkins (Social Media Examiner) Want to deliver extraordinary customer care that leads to client retention? Wondering how your approach to customer experience leads to tangible outcomes like increased sales, customer retention, and referrals?

article thumbnail

Conversational AI: New-Age Solution For E-commerce

JustCall

Businesses that integrate Conversational AI into their e-commerce operations, particularly for product selection and customer service, are reaping the rewards of higher customer conversions, increased customer retention, and amplified revenues through up-selling. billion by 2024.