Insights Utilization Rate Drives Growth Through Customer-Centric Organizations
ClearAction
JANUARY 8, 2024
Anything you do that bothers customers costs you! Longer sales cycles due to distrust. Higher costs to serve: customer service, returned materials, remedies, etc. More expense to retain customers: loyalty incentives, customer success, etc. 24 Ways to Boost 2024 CX ROI. Otherwise, you’re in a Ponzi scheme.)
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