DMG Consulting Releases 2022 – 2023 AI-Enabled Self-Service for the Enterprise Report
DMG Consulting
JUNE 1, 2022
The Report provides an in-depth analysis of the capabilities and versatility of AI-based intelligent virtual agents (IVAs) and virtual assistants (VAs) and their contributions to enterprises, agents and other employees, and to customers. This is not their value proposition. “In
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