Remove 2024 Remove Best practices Remove Customer Care Remove Gamification
article thumbnail

DMG Consulting Releases 2020 – 2021 Workforce Management Product and Market Report

DMG Consulting

DMG’s 13 th annual report on the contact center workforce management (WFM) sector delivers a comprehensive analysis of the vendors, products, pricing and best practices for this IT sector. For more information, visit www.dmgconsult.com. # # #.