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The ChatGPT Revolution

The Northridge Group

The most recent version of ChatGPT, which is based on GPT-4 and was released in March 2023, is OpenAI’s latest and most advanced chatbot. Download Part 1 of Northridge's State of Customer Experience 2023 Research Report for more CX insights! Recommendations Q: What is involved with installing GPT-4 in the contact center?