Calabrio Awarded Workforce Innovation of the Year at Customer Contact Week Excellence Awards
CSM Magazine
JUNE 22, 2023
Calabrio , the workforce performance company, is proud to announce it has been awarded Workforce Innovation of the Year at the 2023 Customer Contact Week (CCW) Excellence Awards. Agent Empowerment and Scheduling: Grant is Calabrio ONE’s AI-enabled virtual assistant who has revolutionised scheduling for agents and managers alike.
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