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2023 Customer Service Statistics for Contact Centers

Fonolo

Customer service statistics show that superior CX generates more return customers, increases loyalty, and helps generate higher profits. Here’s a comprehensive list of the most important customer service statistics you need to know in 2023.

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What Makes the Cyara Platform Transformative?

Cyara

The Impact of the Cyara Platform In 2023, Cyara commissioned Forrester Consulting to conduct a Total Economic Impactâ„¢ (TEI) study. By automating your testing with Cyara and implementing a more robust and comprehensive testing plan compared to traditional manual testing, you not only boost productivity but also enhance your CX.