Guest Post: 6 Customer Service Trends That You’ll Want to Adopt in 2022
ShepHyken
JULY 8, 2022
Today we open the main customer service areas in anticipation of 2022. AI bots will continue to automate simple support tasks. Omni-channel support is critical moving forward. Multichannel support may not be sufficient today. Connecting through these channels is important for a smoother user experience.
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