5 Ways Contact Center Managers Are Adapting to Remote Work
Playvox
SEPTEMBER 2, 2022
While these might be rhetorical questions, our customers tell us again and again that agent retention has never been more important. There’s no way around it — most agents are looking for positions that allow remote work. Keep More Agents On Board. So we’ve got two words for you: remote work. How to Adapt to Remote Work.
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