Call Centre 101: Understanding Inbound and Outbound Calls
Select VoiceCom Blog
JULY 11, 2022
According to a report, the global market for call centres was estimated at almost $340 billion in 2020. Inbound sales Inbound call centre agents aren’t only there to help existing customers. Telemarketing Telemarketing usually comes with a bad reputation. They can also potentially close new ones.
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