2020 CRM Technical Support virtual call center 
Hodusoft
MARCH 22, 2023
The rise of e-commerce and changing business landscape post the global pandemic and lockdowns fueled the growth of call centers around the world. billion in 2020. Why do you want to start a call center in the first place? A report released by Research and Markets estimated the global market size at $404.3
Hodusoft
JUNE 21, 2023
Companies or organizations that want to provide effective customer service as well as make sales calls can benefit from using blended call centers. Virtual call centers are extremely flexible and less expensive to run and manage. billion in 2020 to USD 607.6 billion by 2027. In the U.S.
Global Response
MAY 1, 2023
Inbound call centers manage incoming customer communications, either by phone or multiple channels. As such, omnichannel contact centers require more robust technology, CRM solutions, and strategy, but they’re also extremely effective at creating exceptional customer experiences.
Expert insights. Personalized for you.
52 
Let's personalize your content