VocalCom

MAY 13, 2020

Beter Bed chooses Vocalcom Salesforce Edition Cloud Contact Center Solution. Dutch retailer Beter Bed sells mattresses and bedroom furniture through multiple subsidiaries, operating more than 100+ stores across the Netherlands and Belgium while offering its products to European customers online.

contact center solutions 62

contact center solutions Cloud contact Contact Center Inbound sales 62

NobelBiz

JULY 9, 2020

In the previous two parts of this three-part article, we went on a long analysis of how the business world in general and the contact center world, in particular, have been impacted by the concurrent crises that have “plagued” 2020. Customer experience will be the key to maintaining loyal customers.

Contact Center 52

Contact Center Inbound sales B2C contact center solutions 52

Global Response

FEBRUARY 13, 2022

Call centers are a staple customer service resource for businesses large and small—and demand is growing. In the US alone, there are hundreds of thousands of call center jobs. But what is a call center? Functions of a call center. Can focus on customer service, technical support, and/or marketing/sales.

Call Center 62

Call Center Interactive Voice Response outsourcing Contact Center 62